No. In We-Guild, any help you give someone or you receive from someone else is considered a gift. There is no formal obligation whatsoever to help someone, even if they’ve helped you in the past. Users understand that not everyone will be in a position to help them when they need help even if they’ve helped them in the past.
Absolutely not. It’s always up to you to decide if you can help others when they ask for help. Helping other members of your We-Guild network is a voluntary gift to someone else and you’d always need to consider if you’re in position to help.
One of the most asked questions! Two points about this:
We-Guild empowers you with the information and then you decide what to do with it.
Although We-Guild wants to promote the joy of helping others as much as the reassurance of being helped, the way it works is based on providing a tool that enables maximum reciprocity. However, if those in your network don’t seem to reciprocate when you need it, especially after you’ve helped them quite a bit, all We-Guild can do is to make really transparent that that is what is happening.
The point of We-Guild is to break this barrier.
If being a user of the app is not enough in itself for some people to ask for help when they need it, we will try to take more active measures to prevent this from happening as soon as possible. Reciprocity is key.
You can ask for as long as you need it as it will be up to you to decide if your circumstances demand so. We-Guild doesn’t plan to set any limit on this. Your friends will surely understand the nature of such circumstances.
It is like in real life in that it is ultimately up to you to decide how much and how long for you can ask for help.
We-Guild will be initially paid by monthly fees from users. We are planning to have a £2.99 user monthly fee and this will include transaction costs. This means you will receive the full amounts whenever you exchange help with other members of your network.
Whatever data we keep about you will never be more than what is purely essential for the running of We-Guild and it will be at the very least cared for in accordance with the latest relevant legal requirements.
Yes. This is essential for how We-Guild works as it is this information that We-Guild processes and displays to you through the app in ‘the We-Guild way’.
No. In We-Guild, any help you give someone or you receive from someone else is considered a gift. There is no formal obligation whatsoever to help someone, even if they’ve helped you in the past. Users understand that not everyone will be in a position to help them when they need help even if they’ve helped them in the past. (Yes we said it already but just saying it again!)
No. We-Guild is a platform that facilitates people helping each other out by chipping in for each other when in need.
On top of that, it distributes the cost of an incident (let’s call it like that) after it’s happened, not before. Unlike insurance, it’s not based on the likelihood of something happening but on it actually happening.
It is a company owned and run not only by its workers (a workers’ co-operative), but one where other stakeholders also own and run it. Such groups can be users, funders, employees, founders… See the P2P Foundation Wiki definition of it if you want more.
We-Guild is a multi-stake holder co-operative registered at the UK Mutuals Public Register with number 4824.
Of course! The more the stronger (and the merrier!). It’s up to the users to use the platform with their trusted ones.
However, since it is not international (yet) you’d need to based in the UK.
Join our newsletter if you are not UK based but want to know when we will reach your country.
At We-Guild we like to pride ourselves in making the information as user-friendly as possible and that goes as well for how you use the app.
Everything is set up so as to make it as any-user-friendly as possible and, if you think anything could be even more user-friendly than it currently is, let us know and we’ll look into it!
Once they also have an account with We-Guild you’ll be able to find them via the ‘search for friends’ option and, when they appear, you’ll be able to click on the ‘add friend’ icon that appears next to them. They’ll then receive your friend request and as soon as they accept it you’ll be friends in We-Guild too.
There is an icon on the bottom right corner of the screen (with a bundle of banknotes and an exclamation sign) with which you can place a help request at any time.
You click on the icon, enter the amount of help you require, the reasons for it and your thank you message and We-Guild will distribute your request.
Check the next question to find out how We-Guild splits your help request among the members of your network.
Close friends will get allocated 60% of the total and far friends 40%*.
Whenever someone asks for help, We-Guild splits the amount requested between the members of that person’s network, both close and far friends.
From there it will be then split equally among these two groups respectively – just like Celina in the video! But remember that these allocations are just suggestions and each user can help a member of their network in need with however they want as long as there is a help request.
* If you have less far friends than twice your amount of close friends this ratio will gradually shift towards 100% to close friends and 0% far friends. This is to avoid someone having really few or no far friends in their network even if they have close friends (yes, it’s possible!) so that they don’t miss out the 40% altogether.
Everyone in your network (all your close and far friends).
Though we are considering adding an option to send certain requests only to some people if you want (though they will be allocated a higher suggested donation each as it’s less to split your request with).
Whenever you get a notification that a member of your network is asking for help you can click on it to see it on your ‘friends requests’ section of the app.
In the friends requests section you’ll see what the suggested amount is based on We-Guild’s splitting system (see earlier question) and you’ll be able to help them with an amount of your choice as the amount calculated by We-Guild’s splitting system is just a suggestion!
Your far friends are your friends’ friends.
When you ask for help We-Guild sends your help request (in its split form) to your far friends too so as to distribute your help request among more people so it’s less to each member of your network (close and far friends).
Your far friends are your close friends’ close friends but, ultimately, it is always up to you who you help and how much with.
You can unlink a close friend whenever you want and their close friends will not be far friends of yours anymore.
We-Guild will keep the record of help exchanges with this user in its database so that if you two decide to link up again in the future the state of the exchanges where you left it will be brought up again.
You cannot unlink a far friend as, technically, you are not directly linked with them. If you don’t want to have that far friend in your network you can just block them (see next question).
Currently We-Guild is designed so that you cannot have more than 20 close friends in your network at any time. This is to make sure that you can keep a certain level of trust as, with too many people as close friends, anonymity would start setting in and it would bring less responsible behaviour.
There is no inherent limit as to how many far friends you can have but yes, you are right in guessing you couldn’t have more than 380.
Of course! Whenever you ask for help you’ll also be given the option to write a thank you message that your friends will receive whenever they help you out.
However, We-Guild doesn’t operate any kind of private messaging facility.
By requesting and accepting linking up with those who are not close friends with you (yet!) and by requesting and giving help.
When you ask for help you will enter the amount you’re asking for, your reasons for it and the thank you message. From this they will get their suggested amount to help you with after it’s been split by We-Guild and your reasons for it. If they help you they will then get your thank you message.
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We-Guild is a financial mutual-aid platform based on trust and transparency.